Arrive 15 Minutes Early
You must be in your spot and ready five minutes before class begins. Walking in at the start time is late.
Before You Reserve
Save Your Spot. Know the Policy.
Our classes are small, personal and often sell out. Please review the arrival and cancellation rules before purchasing so every student gets a safe, uninterrupted class.
All class purchases are final sale.
No refunds are given. When an eligible adjustment applies, credit may be placed in your Work It account for future use.
The Three Rules to Remember
A quick review before booking can help you protect your class purchase and arrive ready to move.
Cancel 6 Hours Ahead
Cancel at least six hours before class to avoid losing the class or being charged a late cancellation fee.
No Late Entry
Studio doors lock when class begins. Late arrivals cannot enter and are treated as late cancellations.
Late Arrivals
Late arrivals cannot be allowed into class and will be considered a late cancellation. Please plan to arrive 15 minutes before class and be in your spot, ready to begin, five minutes before the scheduled start time.
- Your safety: A complete warm-up is essential and helps reduce the risk of injury.
- Everyone's security: We lock the studio doors so only registered clients and staff are inside.
- Respect for others: Students and instructors deserve a class that begins and ends on time without interruption.
- Plan ahead: Allow extra time for rush-hour traffic, parking, changing and unexpected delays.
Class Cancellations and No-Shows
You may cancel a reservation up to six hours before class begins without being charged for that class. A cancellation made within six hours of the start time is a late cancellation. The full class is charged and no refund or credit is issued.
Membership reservations
A late cancellation is charged $15. A reservation missed without cancellation is charged $20. No exceptions.
Class packages
An early cancellation returns the class to your package. A late cancellation removes the class from the package and it cannot be reused.
Virtual classes
Virtual no-shows are not monitored. If you do not cancel before class starts, the class is marked attended and used.
Private sessions
Private sessions require 24 hours' notice. A late cancellation results in loss of the session with no refund.
Studio-Initiated Class Changes
If no student is registered two hours before a scheduled class, Work It may cancel the class. We may also cancel a class with only one registered participant up to one hour before the start time. Exceptions may be made at the studio's discretion.
Private Party Cancellations
Party deposits follow a separate cancellation timeline based on how close the cancellation is to your scheduled event.
14+ Days Before
Cancel at least 14 days before the event to receive a full refund of your deposit.
7 to 13 Days Before
Your deposit is returned as studio credit for future use.
Less Than 7 Days
Your deposit is forfeited and non-refundable. No exceptions.
Ready to Work It?
Reserve early because classes are intentionally small. Then plan to arrive 15 minutes before class so you can check in, get settled and keep your spot.
By purchasing or reserving a class, private session or party, you acknowledge the policy that applies to your booking.