PLEASE READ CANCELLATION POLICY
Our scheduling system allows you to cancel a class up to 12 hours before the class starts without being charged for that class. If you cancel within 12 hours of the class starting, you will be charged for the full class and a refund or credit will not be issued. We pay the instructors and block off your space in expectation that you are coming. Failure to show is not fair to the instructors, or to the person that may have wanted to take your place in the class.
Late arrivals will NOT be allowed into class and WILL be considered a late cancel. Please understand our policy is for good reason: safety (a proper warm up is mandatory), security (we lock our studio doors), and respect (cuts into other people’s time). Arrive 15 minutes before the start of your class. Please plan for traffic, parking and be on time to avoid loosing your class or being charged a late cancellation fee.
Please note that you have up to 14 days before your event to cancel and receive a full refund of your deposit. If you cancel up to 7 days of the event, your deposit will be refunded as a studio credit only. If you cancel within the 7 day period, your deposit is FORFEITED, NON-REFUNDABLE, NO EXCEPTIONS.